Push vs Pull
Thursday, November 13th, 2008In the old days, advertising relied on the push method of motivating consumers. Basically, you buy enough media and you can push your product on the consumer. This was especially easy since television, the biggest medium, only carried 3 channels.
Creatively, you could get away with a bland ad as long as it had a catchy tagline. A tagline that the consumer would remember after the second viewing and would be cemented into their minds after the 75th.
But thanks to the Long Tail, advertising does not have the luxury of pushing products onto the masses. There are simply too many products and too many mediums to saturate the market with your message. You cannot push your product onto people. Toyota is finding out about this fact of life.
Advertising needs to pull instead of push the consumer. Pull advertising engages and entertains the consumer rather than lectures at the consumer. Pull advertising is sticky, it’s viral and it’s all those other Web 2.0 buzzwords you hear.
But here are the big differences. Push advertising puts the product before the consumer. Pull puts the consumer before the product. Push goes to the consumer. Pull lets the consumer, with a little help and smart positioning, come to the ad. Push targets everyone the same way. Pull targets different people in different ways. Push is about frequency. Pull is about creativity. Push is what the client wants to say. Pull is what the consumers want to hear.
A message that the consumer wants to hear is far more effective than a message the client wants the consumer to hear.


Lists are important. They remind us of the stuff we too often forget. Lists help us remember to buy eggs at the grocery store or to pick up the dry cleaning on Thursday.
